Etisalat, Nigeria’s most innovative telecom service provider today announced that it has hit the 18 million subscriber mark. The company has achieved this feat in just five years of its operations in Nigeria’s highly competitive telecommunications industry.
Commenting on the milestone, Acting Chief Executive Officer at Etisalat, Matthew Willsher noted that the achievement is evidence of the company’s commitment to the delivery of experiential customer service to its customers in the country.
According to him, “The swift and steady growth in our subscriber numbers is an evidence of the acceptance we have enjoyed from our customers and the superior products and services we offer. We are delighted to have been able to hit such a figure in just five years of commercial operations despite our position as the fifth entrant into the dynamic Nigerian telecoms market”.
Etisalat recently launched a new state of the art ‘Gold series’ experience centre aimed at providing an environment that encourages customers to explore and immerse themselves in the essence of the brand.